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First Command Provides $10 Million in Support During Shutdown

November 21, 2025

FORT WORTH, Texas — With the federal government now reopened following a 43-day shutdown, First Command Financial Services, Inc. has announced that it extended more than $10 million in financial support to military families and federal workers— including a $5 million, interest-free line of credit to Coast Guard Mutual Assistance (CGMA).

More than 900 clients and their families participated in First Command’s shutdown relief program, which offered zero-interest payroll advances and other financial support to qualifying clients whose pay is directly deposited with First Command Bank. Over $5 million was advanced to help families meet essential expenses during the uncertainty.

“Throughout the shutdown, First Command remained committed to helping military families navigate a period of extreme uncertainty,” said Mark Steffe, president and CEO of First Command. “Our Mission is to coach those who serve in their pursuit of financial security, and we acted quickly to provide meaningful support at scale as the situation unfolded.”

In addition to helping clients, First Command extended a $5 million interest-free line of credit to CGMA to help the Coast Guard workforce and their families. CGMA’s CEO, Cmdr. Brooke Millard, U.S. Coast Guard (Ret.), said “CGMA is grateful for this partnership with First Command as this opportunity allows CGMA to continue to provide payroll loans at scale for the Coast Guard workforce while directing donations received as grants to members in need.”

With the federal government again funded, First Command Financial Advisors are engaging with clients nationwide to help them transition out of temporary relief programs and reestablish long-term financial plans.

“Although the shutdown has ended, our support continues,” Steffe added. “We encourage anyone who participated in these programs and needs assistance as they wind down to contact their First Command Financial Advisor or visit our online FAQ. We remain committed to serving military families with the same care and dedication in the days ahead.”



About First Command

First Command Financial Services and its subsidiaries, including First Command Brokerage Services, First Command Advisory Services, First Command Insurance Services and First Command Bank, coach our Nation’s military families in their pursuit of financial security. Since 1958, First Command Financial Advisors have been shaping positive financial behaviors through face-to-face coaching with hundreds of thousands of client families.

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