WHO WE ARE
Committed to integrity, transparency and excellence in client service while fostering a culture of continuous improvement.
The First Command Bank Board of Directors selects the senior executive team and provides oversight of governance practices and performance. The Board approves the policies that guide daily operations and monitors safety and soundness to protect our client’s assets.
J. Scott Spiker joined First Command Financial Services in September 2007, becoming the first Chief Executive Officer recruited from outside the company. In January 2017, the company’s Board of Directors elected him as Chairman in addition to his title as CEO. In 2020, Scott relinquished the CEO title in January and retired from the company in September, staying on as Chairman. In this role, Scott focuses on the continued development of the strategic direction of First Command, reaffirming and strengthening the company’s commitment to serving our nation’s career military families in their pursuit of financial security.
This emphasis aligns with Scott’s own history of military service where, as a commissioned officer in the U.S. Navy, he served as a Surface Warfare Officer onboard a frigate and served as Head of Enlisted Recruiting for the Midwest Region.
Following his military service, Scott served in a number of senior executive roles in the investment, insurance and banking industries. His previous executive leadership positions include: President and CEO of Destiny Health, President and CEO of the Stanton Group, President and COO of Definity Health, and President of the Business Services Group at Dain Rauscher (now RBC). He also served in senior leadership positions at Norwest Bankcorp (now Wells Fargo Corporation) and Mark Twain Bancshares.
Scott is actively involved in both his community and the financial services industry. In August 2014, he became the Chairman of the Board for United Way of Tarrant County and held that position until July 2016. He was also elected to the 2018 Board of Directors for the Financial Services Institute, an organization dedicated to ensuring all individuals have access to competent and affordable financial advice, products and services. Scott is also on the Board of Directors for CaringBridge, a 501(c)(3) nonprofit organization committed to helping those with health issues get the support they need through online outreach.
A 1977 graduate of the U.S. Naval Academy, Scott holds an MBA in Marketing and Finance from the University of Chicago Booth Graduate School of Business. He is married and has two daughters.
Pat C. Hawkins serves on the Board of Directors for First Command Bank. He joined the Board in the summer of 2014, and presently serves on the Directors Loan Committee and the Risk Management Committee. He began his banking career in 1975 at Central Bank and Trust as the Assistant Vice President and Advisory Director. In 1978, he joined First Bank of Saginaw as the Vice President and Advisory Director. From 1981 to 1986, Pat served in various capacities at Texas American Bank/Fort Worth and Texas American Bancshares.
In 1986, Pat joined Equitable BankShares, Inc. to open a new national bank, Equitable Bank-Fort Worth. He served as the director of the holding company and the bank. In 1996, Equitable BankShares was sold to Compass Bancshares. He remained with the organization as a Banking Office President until 2000.
In 2000, Pat joined Wells Fargo as Manager of the Specialty Markets Group, a Business Banking Unit in the Dallas/Fort Worth Market before retiring from the bank in 2014 and serving on the Board at First Command Bank.
Pat is involved in a number of community activities. At the Doxology Bible Church he serves on the Board of Elders and Finance Committee. At Texas Health Resources – THR Foundation, he was a member of the Board of Trustees, and Finance and Investment Committees. He has served as a board member at the Union Gospel Mission, Healing Shepherd Clinic, Rotary Club of Fort Worth, and Bible Teaching Resources. And at Southern Methodist University, Pat served on the 2nd Century Campaign Committee.
Pat graduated from Southern Methodist University with a BSEE, MSEE, and an MBA. He graduated from Southwestern Graduate School of Banking in 1980.
James (Jim) Kim joined First Command Bank in 2018 as the executive vice president and head of consumer banking. Jim led the strategic initiatives to provide differentiated solutions for our client families with expanded call center hours, a new suite of credit cards, and a digital VA mortgage program to name a few. Jim was promoted to Bank President in 2020 and took on the role of President and CEO in October 2021 where he is responsible for leading the strategic vision of the bank to help fulfill the corporate vision of providing lifelong financial security for our Nation’s military families.
Jim was born in South Korea and grew up in Malaysia. When he was nine years old, Jim came to the United States. After graduating from high school, Jim entered the United States Military Academy at West Point, ultimately receiving a Bachelor of Science degree in Engineering. During his time at West Point, he was a varsity soccer player with All-Atlantic Conference honors. Upon graduation, Jim served in the U.S. Army Corps of Engineers as a second lieutenant with Airborne and Ranger qualifications. He served a combined 12 years on active and reserve duty as a platoon leader, executive officer and company commander. Jim separated from the United States Army as a major.
In 1992, Jim began his banking career with MM&T Bank under the Management Development Program in Buffalo, New York. Jim spent 15 years with the company in the branch distribution, business banking and mortgage departments. During this time, he served as a branch manager, licensed dual employee and regional manager for both branch and business banking.
In 2007, Jim joined PNC Bank as a regional manager for the northeast market in the Bergen County area of New Jersey. After 3 years, his role expanded to include New York state, helping establish PNC’s first branches in New York City. This strategic initiative helped the company better serve the New Jersey commuter market. In 2010, he was promoted to EVP and market manager of Central New Jersey, where he oversaw 158 branches spanning 9 counties and managed 1,000 employees. In 2014, he moved to Washington, D.C, to take on the new role of EVP and market manager of greater Washington.
During his time at PNC, Jim was instrumental to helping the company hire and retain military veterans. In 2010, he represented their Retail Banking Group on the company’s Military Advisory Council. In the four years that followed, PNC increased the hiring of veterans exponentially and took active strides to support reservists and members of the National Guard during their deployment. As a result of the company’s initiative to support veterans, PNC Bank earned the 2014 Department of Defense Freedom Award from Secretary Chuck Hagel.
Tom L. Larimore serves on the Board of Directors at First Command Bank, where he has been a director for over 20 years. Prior to his current role, Tom served as a non-employee general counsel and corporate secretary of First Command’s predecessors USPAA&IRA from 1970 until 1979.
Tom also served as an executive and ceneral Counsel of the Western Company of North America – a New York Stock Exchange company.
Tom specializes in the areas of banking law, corporate and business law, real property law, and estate planning. He is a member of the State Bar of Texas, the Tarrant County Bar Association, the Texas Bar Foundation, and he is admitted to practice in the U.S. District Court for the Northern and Southern Districts of Texas.
Tom has a bachelor’s degree in economics from Washington & Lee University and a Juris Doctor degree from Southern Methodist University School of Law.
Tom has been very involved in and has served on the boards of numerous corporate, professional, civic, charitable, and community organizations. He currently resides in Fort Worth, Texas.
Diane Protho serves on the Board of Directors at First Command Bank. She spent more than 37 years in banking and financial management. Previously, she was a Vice President with Bank of America’s Real Estate Banking Group in Dallas, and a Vice President and Trust Officer with JPMorgan Chase in Wichita Falls, Texas, where she administered more than $50 million of personal trust, agency and estate assets.
Most recently she served as the Executive Vice President and manager of First Command Bank’s Wealth Management and Trust Services team. The department grew from $40 million in assets to more than $1 billion while under her leadership. She also spent 10 years as the Chief Administrative Officer for a hospice.
Diane is a Summa Cum Laude graduate of Texas Christian University, with a Bachelor of Business Administration degree in Finance. She is also an honors graduate of the American Bankers Association National Graduate Trust School, earning her designation as a Certified Financial Services Counselor.
Diane and her husband, John, reside in Fort Worth.
Mark Steffe is the President/CEO of First Command Financial Services, Inc. which provides personal financial coaching to about 290,000 client families around the world. Mark is responsible for guiding the organization in its efforts to make lifelong financial security possible for all military families. First Command accomplishes this by creating lasting bonds with clients through face-to-face coaching and empowering them to develop positive financial behaviors for every stage of their lives. First Command is headquartered in Fort Worth, Texas, and has more than 175 offices worldwide. First Command, through its subsidiaries, maintains more than $35 billion in managed accounts and mutual funds and has more than $62 billion in life insurance coverage in force, while First Command Bank holds more than $960 million in deposits.
Mark joined First Command as a Senior Vice President and Chief of Staff of Advisor Operations in 2010 and has since played an integral role in evolving the client experience in a digital world. At the same time, he has protected the integrity of the face-to-face coaching that is central to the First Command philosophy. Throughout his subsequent roles as Senior Vice President and Director of Advisor Operations for the Midwest Division and Executive Vice President and National Director of Advisor Operations, Mark helped build strong, collaborative relationships between Advisors and the Home Office. This has been crucial in enabling Advisors to help clients pursue their financial goals more effectively and efficiently. His accomplishments and demonstrated leadership ability led to his promotion to President in 2017 and expanded COO responsibility in 2018.
In January 2020, Mark was appointed as the first CEO in First Command’s history without military service experience. His selection was the result of an ethos of service to the military gained during more than a decade immersed in First Command’s culture, a deep understanding of the challenges faced by our Nation’s military families, and in recognition of the demonstrated leadership skills required to guide the organization in its efforts to make lifelong financial security possible for all military families. On day 70 in his new role, Mark was confronted with a once-in-a-generation crisis as a global pandemic was declared. Under his leadership, First Command rapidly adjusted its operations to continue to help military families pursue financial security amidst a volatile economic landscape in which in-person face-to-face coaching was no longer possible. At the same time, at Mark’s direction, First Command immediately made financial relief programs available to clients to bolster their financial outlook during the crisis.
To ensure that First Command continually adapts to the needs of military families, Mark and his team regularly meet with clients to seek out their perspectives. During his tenure at First Command, Mark has visited more than 50 military installations in 23 U.S. states and three countries. This personal outreach is supplemented by the First Command Financial Behaviors Index®, a monthly survey that assesses the financial behaviors, intentions and attitudes of career military families. Mark also consults regularly with First Command’s Military Advisory Board, a select group of retired senior flag officers and senior enlisted leaders from the Nation’s military services. The 10-member board provides Mark and First Command with an independent perspective on issues relevant to First Command’s work, as well as advice on how to best serve the interests of military clients.
In his role as President/CEO, Mark has spearheaded inclusion initiatives for First Command. Under his leadership, First Command is striving to create a more inclusive culture in which all employees and Advisors feel trusted, valued and empowered. For Mark, advancing equality is not just the right thing to do from a business perspective, but a personal imperative born from a desire for everyone to have the same opportunities he has had in his career. In service of this goal, Mark committed to the CEO ACT!ON pledge for diversity and inclusion in 2020. He also championed the hire of the company’s first Diversity & Inclusion Director. In recognition of Mark’s leadership during the pandemic and on issues of diversity and inclusion, he was nominated as one of the Dallas Business Journal’s Most Inspiring Business Leaders of 2020. Mark was also recognized in 2020 as a member of the Fort Worth 400, an annual list by Fort Worth Inc. magazine of influential community leaders.
Mark actively supports several charitable endeavors, including the annual Spirit of Giving campaign by United Way of Tarrant County and the First Command Educational Foundation (FCEF). United Way of Tarrant County is a local charity focused on providing leadership and harnessing resources to solve persistent social challenges, while FCEF is a nonprofit organization dedicated to empowering those who serve our Nation by improving their financial literacy. FCEF accomplishes this goal by offering approximately $130,000 in annual scholarships and financial education to America’s military servicemembers, civilian federal employees and their families. In addition to his philanthropic pursuits, Mark is active in LeaderPrime, which fosters connections among Fort Worth business leaders new to the city or to their roles.
Mark graduated with high honors from the University of Illinois, earning a Bachelor of Science degree in Finance. He holds Series 7, 8, 23, 63 and 65 securities registrations, plus life and health insurance licenses. He completed the Harvard University Advanced Management Program in 2015.
He lives in Fort Worth, Texas along with his wife and five children. On any given day off, you can find him attending one of his children’s sports games or cooking family dinners.
W. David White, former President and CEO of First Command Bank, serves on the Board of Directors. He joined First Command Financial Services in 1993 to begin the formation of First Command Bank. While holding the title of Banking Services Coordinator, White spearheaded the legal and legislative effort, which made First Command Bank a reality in April 1997. He led First Command Bank until his retirement in September 2021.
Before joining First Command, White held a distinguished career in Texas banking. White joined Continental National Bank (currently Chase) where he remained until 1984, rising to become manager of the Corporate Lending Department.
After a prominent career at Chase, White joined NationsBank Fort Worth (currently Bank of America) and rose to the position of Senior Vice President responsible for portfolio management, loan underwriting, budgeting and sales activity in the Private Banking Department.
White is involved in the Fort Worth community as a board member of Union Gospel Mission of Tarrant County, past member of the Board of Trustees of Trinity Valley School, past Chairman, United Cerebral Palsy of Tarrant County; past President, Parenting Guidance Center; past President, Texas Boys Choir; and former Board Member and Director of Development, West Side Lions Little League.
White holds a bachelor's degree in finance from the University of Texas and an MBA in management from Texas Christian University.