First Command sprang to action to help my recently widowed mother through her financial transition.

Thank you, First Command, for coming through again for me in a big way. My sincere appreciation to Carl Alvarez, District Advisor in Arizona, and Chuck McGee, my Advisor in Virginia. They sprang into action to help my recently widowed mother – who isn’t even one of their clients – through her financial transition.

On a Thursday afternoon phone call, I could tell Mom was overwhelmed with the financial paperwork and processes associated with Dad’s passing. As a long-time client, I knew she needed the expertise and guidance of First Command, so on Thursday evening I emailed Chuck asking for some advice. He immediately called me back and said he was on the issue.

First thing Friday morning, I received a call from Carl Alvarez in Arizona. He was compassionate, eager to help and clearly had the expertise necessary to assist Mom. The fact that a District Advisor would take this on personally floored me. Carl dropped everything and connected right away with Mom. Monday morning, he drove across Phoenix to meet with her at her home and spent several hours patiently guiding her and helping her ensure processes and paperwork were where they needed to be.

Mom told me Carl helped lift a great burden and source of stress off her shoulders. She shared how impressed she was with Carl’s knowledge and experience. But most of all, she told me that Carl’s care in a time of need fulfilled a promise. You see, my dad retired from the Arizona Air Guard after more than 37 years of service. He always told us that the Guard was a family we could count on and that if ever needed, they would be there. Carl, who is also a member of the Texas State Guard, came through for our family while exemplifying First Command leadership.

Thank you to everyone at First Command who helped get my mom squared away. My wife Michele and I are eternally grateful for your caring professionalism. We’re proud First Command clients – forever!

– Tony Dominice

Advisor
Carl Alvarez

District Advisor

This material contains a testimonial from a client of First Command Financial Services, Inc. and/or its affiliated entities (together “First Command”). The testimonial was provided by the client on a strictly voluntary basis. First Command has not paid any direct or indirect compensation to the client for the testimonial and is unaware of any other material conflicts of interest. The testimonial may not be representative of the experience of other First Command clients and is no guarantee of future performance or success.

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