REACH YOUR FINANCIAL GOALS FASTER

Common Savings Account Questions

How do I request deposit slips, envelopes and checkbook registers?

To request postage-paid deposit envelopes, deposit slips and checkbook registers, email fcbpersonalbankerinbox@firstcommand.com. Be sure to include your name and current mailing address in your message. You can also call Customer Service at 888-763-7600, or send a request by mail to:

First Command Bank
PO Box 901041
Fort Worth, TX 76101-2041

How do I set up direct deposit?

Provide the following information to your employer’s payroll or financial service department:

Bank name: First Command Bank
Routing number: 111993695
Your Account Name
Your Account Number

How do I make a deposit by mail?

Endorse the back of your check by writing "For Deposit Only" then "First Command" on the first two lines in dark ink, per this example:

• For Deposit Only
• First Command
• Account Number
• Your signature
  

Drop your non-cash deposit in the mail using one of our preaddressed, postage-paid envelopes. Don’t have a preaddressed envelope? Simply mail your deposit to:
First Command Bank
PO Box 901041
Fort Worth, TX 76101-2041

If you need to get your deposit to us in a hurry, send it via express mail to:
First Command Bank
1 FirstComm Plaza
Fort Worth, TX 76109-4999

How do I activate my Mastercard® Debit Card?

Please call the number on the sticker affixed to your card to activate your card. The activation process will require you to answer a security question.

How do I find the PIN for my new Mastercard® Debit Card?

You can set your PIN at any ATM. When the ATM requests your PIN, enter any four-digit number you choose. You can also enter the PIN that you'd like to use on your first in-store purchase, and this will set your PIN as well.

My Mastercard® Debit Card expires soon. When will I receive a new one?

Your new card will be mailed to the address associated to your account several weeks before your current card expires.

How much can I withdraw from an ATM using my First Command Mastercard® Debit Card?

The daily ATM withdrawal limit for your First Command Mastercard® Debit Card is $1,000.

I lost my Mastercard® Debit Card. What do I do?

To report a lost or stolen First Command Bank Mastercard® Debit Card, call 888-297-3416 within the US, 24/7.