FIRST COMMAND SAVINGS ACCOUNTS

Common Savings Account Questions

How do I request deposit slips, envelopes and check book registers?

To request postage-paid deposit envelopes, deposit slips and check book registers, e-mail fcbpersonalbankerinbox@firstcommand.com. Be sure to include your name and current mailing address in your message. You can also call Customer Service at 888-763-7600, or send a request by mail to:

First Command Bank
PO Box 901041
Fort Worth, TX 76101-2041

How do I set up direct deposit?

Provide the following information to your employer’s payroll or financial service department:

Bank name: First Command Bank
Routing number: 111993695
Your Account Name
Your Account Number

How do I make a deposit by mail?

It’s easy to bank by mail. Endorse your check by writing your signature, account number and For Deposit Only in the endorsement area on the back, then drop your non-cash deposit in the mail using one of our preaddressed, postage-paid envelopes. Don’t have a preaddressed envelope? Simply mail your deposit to:

First Command Bank
PO Box 901041
Fort Worth, TX 76101-2041

If you need to get your deposit to us in a hurry, send it via express mail to:

First Command Bank
1 FirstComm Plaza
Fort Worth, TX 76109-4999

How do I activate my Debit MasterCard™?

Call the number on the sticker affixed to your card to activate it. The activation process will require you to answer a security question.

How do I find the PIN for my new Debit MasterCard™?

We do not supply your PIN. You may take your card to any ATM to set your PIN. When the ATM requests your PIN, enter any four-digit number you choose.

My Debit MasterCard™ expires soon. When will I receive a new one?

Your new card will be mailed to the address associated to your account several weeks before your current card expires.

How much can I withdraw from an ATM using my First Command Debit MasterCard™?

The daily ATM withdrawal limit for your First Command Debit MasterCard is $1,000.

I lost my Debit MasterCard™. What do I do?

To report a lost or stolen First Command Bank Debit MasterCard™, call 866-546-8273 within the US, 24/7.