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Bank for Military Families | First Command

FIRST COMMAND BANK

SIMPLIFY YOUR EVERYDAY FINANCES

We focus on providing exceptional value, backed by attentive, personalized service.

Full-Service Banking

Providing you with comprehensive financial solutions.

Through a full range of products and services, we can help you increase your savings and reduce your debt.

Personal Banking

Keep your budget on track with First Command’s checking and savings accounts. Need a CD, car loan, or help consolidating debt? We can help with that, too.

Loans

Our experienced lenders can assist with all your financing needs, including the purchase of a home or car, renovations, education expenses and more.

Credit Cards

Build your credit history and gain the purchasing power to meet your needs. Minus the promotional gimmicks.

Trust Services

Our Wealth Management & Trust Services Group can protect your financial legacy and your family’s financial future.

Looking for Professional Lending solutions? We have products and services to suit your business needs.
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MOBILE BANKING

Bank from anywhere. At any time.

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Download the MobileCommand™ app for iPhone® or Android®, and discover the simplicity and convenience of doing your everyday banking right from your mobile device.

  • Check account balances
  • Transfer funds
  • Pay bills
  • Deposit checks
The First Command mobile app running on a phone

Get Squared Away®

Let’s start with your financial plan.

Answer just a few simple questions and — If we determine that you can benefit from working with us — we’ll put you in touch with a First Command Advisor to create your personalized financial plan. There’s no obligation, and no cost for active duty military service members and their immediate families.

Common Banking Questions

You can find the First Command Bank routing number on the bottom left corner of your checks. The routing number for First Command Bank is 111993695.

To initiate an ACH (Automated Clearing House) payment with First Command Bank, you'd generally follow these steps:

  1. Log in to your First Command Bank online account or mobile app.
  2. Look for an option labeled “Transfer” in the main menu.
  3. Select “External Accounts".
  4. You’ll then be prompted to add a new external account. Plaid will ask for your online banking credentials to securely link your account. Enter your username and password for your bank.
  5. Select Your Account: Once authenticated, Plaid will show you a list of your accounts at your other bank. Select the account you want to use for the ACH transfer.
  6. Verify: In some cases, you might need to verify small test transactions to confirm that you have access to the bank account. If prompted, complete this verification step.
  7. Initiate the Transfer: Now, with your bank account linked, you can initiate the ACH transfer. Enter the amount you want to transfer and follow any other prompts to complete the transfer.
  8. Confirmation: You should see a confirmation once the transfer is initiated. Keep a record of the confirmation for your records.

Remember to always have enough funds in your account to cover the ACH payment to avoid any overdraft fees.

Signing into First Command's OnCommand should be a breeze. Here’s a straightforward guide to help you out:

  1. Visit the Website: Go to the First Command website and look for the login section.
  2. Find Banking: Locate and click on the “Banking” option to access the specific login area for OnCommand services.
  3. Enter Your Credentials: You'll be prompted to enter your username and password. Put in the details that you set up when you created your OnCommand account.
  4. Secure Login: For added security, you might be asked to verify your identity through a secondary authentication method, like answering security questions or a two-factor authentication (if enabled).
  5. Login: After entering your credentials and verifying your identity (if required), click on the "Login" or "Sign In" button to access your account.
  6. Dashboard: Once logged in, you'll be directed to your dashboard where you can manage your account and access various services.

Remember, it's always a good practice to keep your login credentials confidential to maintain the security of your account. If you face any issues or forget your password, look for the “Forgot Password” or “Help” option on the login page to recover your account.

First Command Bank offers saving accounts for military service members, veterans and their families. Accounts offered include money market savings accounts, certificates of deposit and individual retirement accounts. Find our specific offerings here.

We do not charge a fee for ATM transactions when a FCB Debit or ATM card is used at ATMs in the MoneyPass® or NYCE networks. We will reimburse ATM surcharges charged by non-FCB ATMs up to $10 per statement cycle. See current information regarding fees here.

To withdraw funds or money from First Command Bank, visit our bank or ATM location at 1 FirstComm Plaza in Fort Worth, Texas or use an available ATM near you. See current ATM fees and services here. To withdraw money from investment accounts, contact your local Financial Advisor or call 1-800-443-2104.

To close your First Command banking account, log in to OnCommand, select the “Messages” link in the top right corner, and send a request to close your account. Please be sure to include only the last four digits of the account you want to close. You can also log in to your First Command MobileCommand™ app for iPhone® or Android® to send a secure message. To close an investment account, contact your local Financial Advisor or call 1-800-443-2104.